SHIPPING & RETURNS

Shipping Policy

Orders placed on ORLANDOSTATE.com site can only be shipped to the continental U.S., Alaska, and Hawaii.

Please allow up to 3 business days to prepare your order for shipment.  A business day is Monday - Friday (excluding holidays).

Orders over $50 ship free to the continental U.S.  

Standard Ground shipping is $5.95

All APO, FPO and PO Box deliveries ship via UPS Surepost; please allow an additional 1-2 days for final delivery.

All other orders ship via UPS Ground shipping.  Currently, we do not offer expedited or international shipping.

You will receive a shipping confirmation email with tracking information once your order has shipped.

If you place your order as a registered user, you can check the status of your order and track your shipment anytime after it is placed.  If your order was placed as a GUEST, you should keep a copy of your shipping confirmation email for your records. 

Return & Exchange Policy

If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it.  All merchandise must be unworn, tags unremoved and in the same condition it was received. 

Customer is responsible for shipping charges when returning merchandise.

Unfortunately we do not offer exchanges at this time.  Please follow the above instructions for a return, then you will need to place a new order.

if for any reason you need assistance with a return, please feel free to email us at 

EMAIL: returnZ@orlandostate.com

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